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Before You Book

Gratitude is not your typical hotel. We do our best to represent ourselves and the house faithfully.

Please ensure you have taken a close look at the room pictures/details before beginning the booking process.

Booking and payment is considered agreement to our House Guidelines and Terms of Service detailed below.

Children below the age of 13 are traditionally not accommodated in order to maintain the harmony and serenity of the ambience at Gratitude.
Exceptions have been made in the past upon agreement with the parents, if you'd like book with a child please contact us directly on email

You can always contact us at for any questions, special requests, long stays or group bookings.


  • Check IN: 12pm

    Check OUT: 11am

    Reception Timings: 9.30am - 7.30pm if you are arriving outside these times or need early or late check-in/out please let us know via email.


    *All Refunds listed below exclude any transaction charges or taxes already paid on the transaction as those are irrecoverable by us.

    More than 45 days from Check-In: 0% Penalty, Full Refund*

    Between 30 - 44 days from Check-In: 25% Penalty, 75% Refund*

    Between 15-29 days from Check-In: 50 % Penalty, 50% Refund*

    Less than 15 days from Check-In: 100% Penalty, No Refund*

    Any review/reconsideration of above cancellation/refund terms will be at the discretion of the management based on specific situations and occupancy level during booking period.